Frequently Asked Questions

My brownies can be stored in an airtight container at room temperature or in the fridge. They can also be frozen. Just wrap your brownie in Glad wrap, and pop in an airtight storage container.

Standard Australia Post delivery costs apply but I do my best to keep the price as low as possible so that you can spread chocolatey love all over Australia on a whim.

Click here for the latest shipping times and costs.

For more details on what to expect from your fresh delivery, we have a delivery page coming soon.

You sure can! Just fill in the gift message when you order online and I’ll write a handwritten note on a postcard for you. Got a happy birthday on the horizon? Fudgy brownies are a great alternative to cake!

Absolutley! Please get in touch via our contact form to discuss your requiprements. I need four weeks notice to prepare your order.

I post once a week on Mondays from Melbourne. The reason for this is Australia Post can be unreliable with their express 1-2 day delivery times when it’s close to the weekend. I don’t want your brownie to be held up on a weekend because I want it to arrive when it’s at it’s freshest.

Click here for Australia Post delivery timetables.

If you are local to Heidelberg and would like your order personally delivered, please send me an email and we'll chat.

I only post once a week on Mondays.

I bake in the neighbourhood at a local cafe, Crate, in their commercial kitchen.

Please check your tracking details which are sent after your brownie has been posted, and keep an eye on your brownie's journey. You will be informed when it has been delivered, or if there have been any problems with delivery. Perhaps let your loved one know to expect something in the post.

From the Australia Post website:

If you want to make sure that your parcel deliveries aren't left unattended or safe dropped, there are a number of things you can do:
1. register for MyPost to access a free 24/7 Parcel Locker or Parcel Collect address. Then simply have senders address your parcels to this address for you to collect at your convenience
2. use a Post Office Box address
3. have your parcel delivered to your work address

Unfortunately, we cannot cater for food allergies or dietary requirements at this time.

The beauty of this delicious brownie box delivery is that, like a fine wine, these chewy choc brownies get better with age. Mailbox Brownies are mailed within 24 hours of baking and they are at peak tastiness 48-36 hours after coming out of the oven after sitting out for a couple of days. Consume them at room temp or give them a short zap in the microwave and prepare for a holiday that starts at your tastebuds.

Your delectable brownies come in an eco-friendly brown craft box with my logo stamped on the top. The brownies are wrapped in compostable grease-proof paper and tied with twine like an old-fashioned package of love and goodness. Packaging is important to me, so I use compostable or recyclable materials whenever possible.

No, I do not ship our chewy chocolate brownies overseas but if YOU live overseas, you can order for your Australian buddies.

Wow, look at the time - I must go check the oven…

I focus on my best, most popular offerings, but occasionally I add to the menu and run limited edition brownie flavours. I always start with my classic brownie base recipe. We have rocky road, raspberry and white chocolate, Oreo and more flavours as regulars, and seasonal flavours like gingerbread at Christmas! Some of the most popular choices are classic, peanut butter and salted caramel.

Each box with brownies is approximately 500-600g (measuring roughly 220x110mm). You can serve it as a whole one or cut it into as many as eight generous squares.

Our brownies are baked no more than 24 hours before being posted.

YES! Just wrap it in glad wrap, pop into tupperware, and then into the freezer.

More questions? Send some contact form love. 
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Chocolate Connections

Send your loved ones a box of delectable, gooey brownies with Mailbox Brownies Australia - the perfect gift for any occasion. My collection of chocolate brownie gifts is handmade and delivered fresh to their doorstep every time. With my delicious brownie boxes, you can surprise loved ones with a sweet treat and wonderful service. My product care ensures that all edible gifts will be received in pristine condition. I partner with Australia Post so you can have peace of mind when sending your sneaky treats! Get creative with brownie favour gifts or gift boxes today. Don’t forget to order one for yourself!

Baked locally at Crate Cafe in Heidelberg Heights. Peep their Instagram here.

We would like to acknowledge the Wurundjeri people who are the Traditional Custodians of this land. We would also like to pay respect to Elders both past, present, and emerging, of the Kulin Nation.
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